I help your users
understand your product.

I played a major role in keeping Glide's documentation running. That meant creating interactive demos, building Figma visuals, managing content in the CMS, and publishing. When our education lead was away for six months, I handled everything end to end, including writing and drafting the docs myself. I also managed two full platform migrations without losing a single piece of content.

• Managed 200+ technical docs across the full lifecycle: visuals, demos, CMS, and publishing
• Sole operator for six months. Wrote, built, and shipped docs independently
• Created custom Figma visuals for docs before interactive demos existed
• Migrated the entire library twice, 100% content preserved
• Wrote new docs from scratch, including: Agent, Salesforce, and QuickBooks integrations

Glide's docs relied on static screenshots that couldn't show how the product actually worked. I built and maintained a library of 1,000+ interactive demos, covering every major feature, integration, and workflow, embedded directly across glideapps.com/docs.

• Built 1,000+ multi-step walkthroughs covering the entire product
• Maintained the full library as features evolved
• Trained marketing teammates to contribute and keep it up to date

Managed Glide University. I was responsible for keeping it running, handling everything from content and features to troubleshooting and user support.

• Managed all lessons, courses, and 5 certifications
• Built new features, including a certification expiration workflow
• Resolved bugs, access issues, and content rendering problems
• Handled direct user support: enrollments, account issues, and certification queries

Built 40+ templates for Glide's template page, spanning use cases like customer portals, business operations, AI tools, and field operations.

A few of the most well-designed and downloaded templates from the full collection.

• Customer Portal: client-facing portal for managing accounts and requests
• Project Management: task and project tracking for teams
• Inventory Manager: stock tracking and inventory operations