Lasa
Customer Education Specialist

I close the gap between your software and your users.

I help tech companies turn their products into ones users actually understand through technical writing, interactive demos, and learning programs.

Education is my main craft. I also design, do video, work with APIs, and build automations. I spent four years doing all of this at Glide.

+0 years
In SaaS
+0
Product demos created
+0k
LMS users managed
+0
Technical docs managed/written
Lasantha Pushpakumara
Featured Work

Featured case studies

— 01 / Documentation
200+
Docs managed

I played a major role in keeping Glide's documentation running. That meant creating interactive demos, building Figma visuals, managing content in the CMS, and publishing. When our education lead was away for six months, I handled everything end to end, including writing and drafting the docs myself. I also managed two full platform migrations without losing a single piece of content.

  • Managed 200+ technical docs across the full lifecycle: visuals, demos, CMS, and publishing
  • Sole operator for six months. Wrote, built, and shipped docs independently
  • Created custom Figma visuals for docs before Arcade demos existed
  • Migrated the entire library twice, 100% content preserved
  • Wrote new docs from scratch, including: Agent, Salesforce, and QuickBooks integrations
Visit live docs
— 02 / Arcades
1,000+
Arcades shipped

Glide's docs relied on static screenshots that couldn't show how the product actually worked. I built and maintained a library of 1,000+ interactive Arcade demos, covering every major feature, integration, and workflow, embedded directly across glideapps.com/docs.

  • Built 1,000+ multi-step walkthroughs covering the entire product
  • Maintained the full library as features evolved
  • Trained marketing teammates to contribute and keep it up to date
See a live example
— 03 / Glide University
16k+
Registered users

Took over Glide University after its initial build by V88. I was responsible for keeping it running, handling everything from content and features to troubleshooting and user support.

  • Managed all lessons, courses, and 5 certifications
  • Built new features, including a certification expiration workflow
  • Resolved bugs, access issues, and content rendering problems
  • Handled direct user support: enrollments, account issues, and certification queries
Visit Glide University
— 04 / Templates
40+
Templates built

Built 40+ templates for Glide's template page, spanning use cases like customer portals, business operations, AI tools, and field operations.

A few of the most well-designed and downloaded templates from the full collection.

Browse all templates
Design & Motion

Beyond the education

Glide Vs Retool motion graphics
Motion Graphics
Glide Vs Retool
Row Owners motion graphics
Motion Graphics
Row Owners
Power Apps Alternatives motion graphics
Motion Graphics
Power Apps Alternatives
Glide vs AppSheet motion graphics
Motion Graphics
Glide Vs AppSheet
Intro to Integrations illustrations
Illustration
Intro to Integrations
Intro to API illustrations
Blog Assets
Intro to API
Midjourney sample images
AI Imagery
Sample Images
Customer Stories illustrations
Visual Assets
Customer Stories
Podcast
Jack Vaughan Podcast

Edited podcast interviews recorded via Riverside, handling cuts, audio cleanup, pacing, and formatting for multi-platform distribution. Managed full upload and publishing workflow across all channels.

Watch on YouTube
Screencast
Glide Product Walkthroughs

Recorded and produced screencast videos embedded directly on Glide's marketing pages, demonstrating product features and data sources to prospective users.

View on site
Youtube
Customer Stories & Education Videos

Edited customer story videos and educational screencast content for Glide's official YouTube channel, covering product tutorials, feature highlights, and real customer use cases.

View channel
On the Record

What my former colleagues say

Andy Claremont recommendation
Sepy Bazzazi post
Lasantha Pushpakumara